CCS Customer Service for SharePoint a team-based customer service desk improves customer retention, upselling and staff productivity.

Deliver exception customer service with a true team-based customer service application. CCS Customer Service provides rich ticket management and routing capabilities, consistent notifications, a knowledge base, and email collaboration to ensure high levels of service. Whether you support products, services, or equipment, CCS Customer Service is flexible enough to fit your needs. Plug and play with CCS Accounts for a full CRM solution!